Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at suport@irecovr.com

General Questions

Vibration therapy is the application of vibration by a device to either the whole body or a localized part. For whole-body vibration therapy, the user will typically stand on a platform device that vibrates. In localized therapy, a hand-held device sends vibrations through the area of the body in need of treatment. Vibration therapy massage guns make contact with the skin and feels good on the surface of the body, creating a “global" experience as opposed to the more targeted treatment percussive therapy delivers.

Benefits of Vibration Therapy can include:

– Alleviating stress

– A moderate increase in blood flow

Vibration therapy stimulates the muscles causing them to contract and relax involuntarily. Vibration therapy can soothe the body from some pain and be a generally pleasant experience while providing some massage-like benefits to the user. The primary function is the contraction and release of muscles, which uses the body’s biomechanics to produce results.   

Percussive therapy functions similarly to vibration therapy in that it applies force to the body part being treated. One significant difference between the two is that percussive therapy reaches 60% deeper into the muscle than consumer-grade vibration massagers, which produces deeper massage-like benefits. Percussive therapy targets treatment areas by reaching deep enough into the muscle to increase the amount of blood flow and oxygen needed for efficient treatment and recovery. Also, because percussive therapy devices touch the body and come off of it multiple times per second, the brain does not acclimate to the stimulation, making the therapy more effective. Think of it as the difference between Swedish massage and a targeted deep-tissue massage.  

Every day we’re discovering more benefits associated with Percussive Therapy, some of the most common benefits include:

  • Decreases muscle soreness & stiffness
  • Faster warmup & recovery
  • Increases blood flow
  • Decreases lactic acid
  • Improves range of motion
  • Hydrates tissue
  • Improves stretching ability
  • Breaks up scar tissue
  • Reduces muscle spasms
  • Prevents DOMS (delayed onset muscle soreness)

Compression therapy uses controlled pressure to increase blood flow in your legs and improve blood flow to the heart. At the same time, it supports your veins and decreases swelling.

Humans have used compression therapy to help heal wounds or inflammation since ancient times. Compression therapy is well researched and has proven benefits in providing relief and preventing more serious problems. 

Some benefits include:

  • Prevention of leg swelling for people who stand or sit for long periods of time, like during a long flight
  • Management of varicose veins and other leg symptoms during pregnancy
  • Prevention of venous thromboembolism in people who are immobile
  • Improved healing of leg ulcers
  • Prevention of leg ulcers coming back
  • Maintenance therapy for lymphedema
  • Improvement of chronic venous insufficiency and ulcer recurrence in older adults

Mooyee M2 is a compact and easy-to-use wireless muscle stimulator that uses light electric shocks to stimulate your muscles just like a deep tissue massage or acupuncture treatment would. Mooyee M2 packs both NMES and TENS technologies into two small pods that pair through Bluetooth, charge magnetically, and are controlled through an easy-to-use app, allowing you to target multiple areas at once. 

Shipping

We recommend checking our Track Order page for the latest estimates.

Shipping times vary as we ship from different fulfillment centers worldwide, based on your location. We recommend checking shipping times once you've added an item to your cart. 

If you entered an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong, kindly notify us via email at support@irecovr.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

Returns

We want you to be excited about your new purchase. However, if you need to cancel or return an item, our Support Team is here to help. (Please make sure to cancel any orders within 24 hours to avoid paying for shipping costs) Please visit our Refund Policy for more info.  

Help

Absolutely! We are here to help! Please contact us through our Contact Us Forum or send us an email to support@irecovr.com and we will be happy to assist you in any way we can. (We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.) 

Product Support

Use baby wipes to remove stains, dust, or sweat from your Mooyee Pods

Clean gel pads using a small amount of distilled or purified water to maintain viscosity